Meet the users - Online Warehouse Management

Digital transformation gears Normann Copenhagen for strengthened global growth

Digitisation and streamlining of all vital processes have resulted in a large number of specific gains and benefits.

Up to 50% of time saved on stock management

Three years ago, Normann Copenhagen’s heavy growth was becoming a quite serious challenge for the warehouse colleagues in Nakskov. The then 15 employees each walked 15-20 kilometres a day to pick products from the shelves for consignments, and only they knew where to find things.

Today, the main warehouse of 7,500 square metres really shows the effect of the digital transformation on the basis of NORRIQ’s Online Warehouse Management system.

“We have 100 per cent control of the warehouse and thus also a basis for more precise purchases. Inventories are made continuously by means of barcode terminals, allowing us to make immediate adjustments,” says Jan Normann Andersen.

We meet Warehouse Manager Peter Walbjørn, Deputy Manager Tim Shala and warehouse employee Theis Ilsø in Nakskov. They have all been deeply involved in the implementation of Online Warehouse Management – and they are enthusiastic.

Not least, it has become much easier and quicker to receive products.

Reduced order picking time significantly

“With the new system, we have reduced our goods receipt processing time by up to 50 per cent because we can book all the pallets at once,” says Peter Walbjørn.

We have also reduced our order picking time by 25-30 per cent, because the solution guides the warehouse employee through the warehouse on an optimal route, and the items with the largest volume are stocked closest to the packing area.

“My assessment is that all work processes are faster,” says Tim Shala.

After the implementation of the solution, it has been possible to cut staffing by two employees through natural wastage.

Collaboration with NORRIQ above all expectations

The digital transformation of Normann Copenhagen has taken place in close collaboration between the company and NORRIQ, and there is great satisfaction with the entire process and NORRIQ’s consultants:

“Our collaboration has been excellent and, if you look at the complexity of the system, it’s been above all expectations. NORRIQ has acted as a sounding board for us, and any ‘bumps in the road’ have been handled highly professionally,” says Jan Normann Andersen.

“NORRIQ is good at listening, and they must be praised for relocating resources and competences when needed.”

Digital transformation gears Normann Copenhagen for strengthened global growth

“With the Online Warehouse Management solution, we have reduced our goods receipt processing time by up to 50 per cent because we can book all the pallets at once.”

Up to 50% of time saved on stock management

Reduced order picking time significantly

Collaboration with NORRIQ above all expectations